Topic overview
All articles on knowledge management
Every amber article on how companies capture, share and find their knowledge.
This page lists every amber article on knowledge and information management. It starts with the guide, the software comparison and the article on AI. After that come in-depth articles on specific areas, such as new employees or customer service, articles on information management in daily work and case studies from companies that make their knowledge accessible with amber. Each card links straight to the article.
Start here: Read the knowledge management guide · Product: amberSearch at a glance
On this page: Guide, software and AI · In depth · Information management · In practice
Start here: guide, software and AI
Start with these three articles: the basics, the tools and AI.
Start here
Guide: knowledge management in companies
The guide: what knowledge management is, which methods exist and how to introduce it step by step.
Knowledge management tools: the 10 best for companies in 2026
Ten tools compared, with categories, strengths, limits and criteria for your choice.
AI in knowledge management: how to make company knowledge findable
Why data quality and unstructured data matter and how to get started with AI in knowledge management.
In depth by area
How knowledge becomes an issue for new employees, in service and with the shortage of skilled workers.
Digitizing expert knowledge: 5 steps from practice
Five steps to turn knowledge in people's heads and in paper files into digital knowledge.
The knowledge worker: how the role of employees is changing
Why knowledge work keeps growing and which tools and information knowledge workers need.
Why AI can partly offset the shortage of skilled workers
Where AI takes load off teams, why it is no cure-all and how it changes the world of work.
Your biggest asset: making use of all company knowledge
Why existing knowledge is often hard to find in companies and how to make it accessible to everyone.
Better customer service with digital information for technicians
How service technicians and commissioning teams help customers faster with digital information.
Knowledge access for young engineers and new employees
How new employees get to the knowledge they need quickly, even after a short onboarding.
Information management in daily work
How good information management makes everyday work easier for your team.
Why information management matters more and more for employees
Which hurdles information management faces and what a good solution looks like in daily work.
What does the future of information management look like?
In short: the keynote by co-founder Bastian Maiworm at the Digital FUTUREcongress in Essen.
Information management in IT: a strategic approach
From digital change to AI: how information management in companies has evolved.
Better information management and cultural change
Five ways to make knowledge shareable in your team and drive cultural change.
Why employee experience matters in daily work
What employee experience means and how to improve it with practical tips.
In practice
How companies in engineering, diagnostics, food production and machinery make their knowledge accessible.
Zentis: AI for a global R&D team in the food industry
How the Zentis R&D team finds knowledge across languages and locations.
Müller Maschinentechnik: central access to know-how
How the machinery manufacturer pools its knowledge and makes it accessible to all employees.
AI for engineers: case study SSP AG
How SSP AG makes internal expertise accessible with generative AI while respecting GDPR and access rights.
R-Biopharm: more efficient knowledge management
How R-Biopharm uses amberSearch to drive its digital transformation.
More topics
The other topic overviews, the blog and our customer projects.
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What AI agents and AI assistants can do, how to roll them out and which alternatives to Microsoft Copilot exist.
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Interfaces like MCP, RAG and context for enterprise AI, plus the basics of generative AI.
All articles by date, with search and a category filter.
Customer stories and industry solutions: how companies use amber in their daily work.