Topic overview
All articles on AI agents and AI assistants
Every amber article on what agents and assistants do in a company and how to roll them out.
This page lists every amber article on agents and assistants in the enterprise. The first group covers the basics, use cases and a phased rollout. The second group is about assistants in daily work and alternatives to Microsoft Copilot, the third about projects companies have already completed. Each card links straight to the article. If you are new to the topic, start with the intro article.
Start here: AI agents for businesses: from buzzword to productive value · Products: amberAgents and amberAI
On this page: Basics and rollout · Assistants and Copilot alternatives · In practice
Basics, rollout and use cases
What sets an AI agent apart from a chatbot, where agents help today and how to roll them out in phases. Plus the step to systems made up of several agents.
Start here
AI agents for businesses: from buzzword to productive value creation
The place to start: types of agents, how to integrate them safely and how to roll them out in five phases.
What is an AI agent? Explained with 3 examples
What sets an AI agent apart from a chatbot, explained with three everyday examples.
How several agents work together, what that brings and where the challenges are.
How companies use AI agents to create added value
What AI agents are, how they work and where they create value in a company.
AI agents for companies: a practical guide to getting started
Why getting started with agents is hard for many teams and how to make the first steps work.
Assistants at work and Copilot alternatives
What an AI assistant can do and where its limits are. And what you can do when your knowledge does not live in Microsoft 365 alone.
European alternatives to Microsoft Copilot
How to use generative AI across systems and what to look for in an alternative to Copilot.
What is an AI assistant, and how is it different from an AI agent?
How AI assistants work, which types exist and what sets them apart from AI agents.
Nextcloud AI assistant: improving processes in Nextcloud with AI
How to bring AI and cross-system search into Nextcloud and gain first experience.
amberAI and Microsoft Copilot compared
A comparison of amberAI and Microsoft Copilot on integrations, data protection and price.
How an assistant works across several systems and what the integration takes.
In practice
Chatbot, tool support and customer service: three projects with the Open Telekom Cloud, RSM Ebner Stolz and DB Regio.
Open Telekom Cloud: a customer-facing AI chatbot
How the Open Telekom Cloud pulls information for its customers into one place with an AI chatbot.
RSM Ebner Stolz: AI assistants for tool support
How the consultancy RSM Ebner Stolz makes internal knowledge about its tools accessible with AI assistants.
AI in customer service: case study DB Regio
A solution for automating customer dialogue with generative AI, presented at Station Berlin.
More topics
The other topic overviews, the blog and our customer projects.
How search inside a company works, how to choose and roll out a solution, plus tips for SharePoint, Confluence and Outlook.
How companies capture, share and find their knowledge, from the guide to software and AI.
Data protection, the AI Act and strategy, plus help with the rollout and with comparing vendors.
Interfaces like MCP, RAG and context for enterprise AI, plus the basics of generative AI.
All articles by date, with search and a category filter.
Customer stories and industry solutions: how companies use amber in their daily work.