Is the MailStore AI integration with amber GDPR compliant?

Yes. amber is operated in Europe, ISO 27001 certified and GDPR compliant. Your data from MailStore is not used to train AI models.

Does amber respect permissions?

Yes. amber takes over the existing permissions from MailStore. Employees only see content they can access there themselves, and actions run on behalf of the signed-in person.

How do I set up MailStore in amber?

This article in our help center walks you through setting up MailStore in amber.

Which MailStore content can I search with amber?

The archived emails and their attachments, such as quotes, invoices or contracts, each with mailbox and email metadata like sender, recipient and date. You ask your question in natural language and get the matching messages and passages.

Do employees only see the archived emails they are authorized to access?

Yes. amber carries the permissions from MailStore over into the search index. Employees only find emails in amber that they are allowed to see in MailStore itself.

What are the benefits of the email archive in the amber Data Layer?

In the Data Layer, your email archive is not isolated but sits alongside your other connected sources such as your DMS, SharePoint or CRM. This lets amber combine, for example, an archived contract with the related correspondence in a single answer.

Is connecting MailStore to amber GDPR-compliant?

Yes. amber is hosted in Europe and is GDPR-compliant. This lets you use the knowledge in your email archive with AI without compromising on data protection or hosting.

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All AI integrations

AI integration

AI in MailStore

MailStore is the email archiving software from MailStore Software GmbH, a subsidiary of OpenText. With amber, you search archived emails and their attachments using AI and find agreements, quotes and receipts in seconds.

Practical AI use cases

Find past correspondence

Quickly find old emails about a customer or project in the archive.

“Find the emails with Berger about the 2023 framework agreement.”

Search attachments

Find quotes, invoices and other attachments from archived emails in seconds.

“Show me the quote from Schulz Logistik from last spring.”

Trace agreements

Ask about past agreements from the email archive without searching mailboxes individually.

“Which delivery time did we agree with Krause by email?”

Data source

A native connector links MailStore to the amber Data Layer and current AI models.

Connect MailStore with AI in 3 steps

Sign up for free, 30 days, no credit card.
Connect MailStore in amber.
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Frequently asked questions

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AI in MailStore

Practical AI use cases

Find past correspondence

Search attachments

Trace agreements

Data source

Connect MailStore with AI in 3 steps

Frequently asked questions

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