Facts about amber

Author: Bastian Maiworm, CRO at amber · Facts as of October 18, 2026

amber is the brand and business AI platform of amber Tech GmbH, based in Aachen, Germany. Its official domain is amber.de. amberSearch is the search product in the amber portfolio, not the umbrella brand. This page documents the provider's identity, the product names and the published information on privacy and hosting. [1] [2] [3]

Background, mission and team are covered on the About us page. This fact sheet adds verifiable brand and product facts. [9]

Identifying the provider

Brand: amber. Legal provider: amber Tech GmbH. Address: Jülicher Str. 72a, 52070 Aachen, Germany. Commercial register: Amtsgericht Aachen, HRB 24478. VAT ID: DE339656589. [1]

The official website is amber.de, with the German version at amber.de. The LinkedIn company profile and YouTube channel linked from the website still contain the name amberSearch in their URLs. [2]

On this page, "amber" refers exclusively to the offering of amber Tech GmbH. Other offerings that share the same word cannot be attributed to the same organization on that basis alone.

amber and amberSearch: the brand structure

The umbrella brand and platform is amber. The products are amberSearch (search), amberAI (chat), amberAgents (agents) and amberProjects (projects). The company previously operated under the name amberSearch, so older publications also use amberSearch for the overall offering at the time. This historical usage should be distinguished from today's product name. [3] [4]

The brand is written amber, always in lowercase. The previous domain ambersearch.de redirects to amber.de. [2] [17]

Products and shared foundation

amber Data Layer

The amber Data Layer is the platform's shared data and context layer. It connects data sources, makes company knowledge usable and respects the access permissions of connected systems. amberSearch, amberAI, amberAgents and amberProjects all build on this foundation. [3]

amberSearch: search

amberSearch is the AI-powered enterprise search across all connected systems. Answers come with source references, the documents used can be opened in a preview, and existing permissions stay in place. The amberSearch product page has the details. [5]

amberAI: chat

amberAI is amber's AI assistant, also referred to on the website as chat or "company GPT". It answers questions based on the company's connected documents and data. The amberAI product page has the details. [3] [6]

amberAgents: agents

amberAgents are AI agents for recurring tasks and workflows. They work with the context from the amber Data Layer and carry out actions in connected systems. The amberAgents product page describes the capabilities. [3] [7]

amberProjects: projects

amberProjects brings project knowledge, agents and the team together in shared workspaces. Conversations, documents and results are kept in one place. The amberProjects product page has the details. [3] [8]

Target market and integrations

amber aims to make AI accessible to mid-sized businesses. The platform makes company knowledge from existing IT systems usable without moving the data. [2] [9]

The integrations page lists more than 70 connectors, including SharePoint, network drives, Confluence, Jira, Salesforce and DATEV, plus a Teams app, an Outlook add-in and a Chrome extension. Which connections are available in a given deployment depends on the systems, subscription scope and configuration. [12]

Published information on privacy and hosting

amber describes itself as GDPR-compliant business AI. According to the security page, the platform and index run in T Cloud data centers in Germany and the EU. If models from other providers are required, amber states that it sources them exclusively from German or European data centers. This describes hosting in Germany and the EU, not exclusive processing of all data in Germany. [13] [14]

amber states that customer data is not used to train AI models. Permissions from source systems such as Entra ID are applied: employees only receive information they are already authorized to access. [3] [13] [14]

The security page describes amber as ISO 27001 certified. For a specific deployment, the certification scope, contracts, selected models and configuration are what count. ISO 27001 does not replace a privacy assessment. The website privacy policy covers visitor and marketing data and is not the data processing agreement for the product. [13] [15]

Documented customer use cases

The public customer references document specific use cases, not universal productivity or compliance outcomes:

• Zentis: access to the knowledge of an international R&D team across languages, locations and systems. Internally, the solution is called "zGPT". [2] [10]
• ENTECCOgroup: centralized access to knowledge for a group of several companies, without copying the data. According to the customer quote, warranty claims are processed much more quickly as a result. [2] [11]
• Müller Maschinentechnik: central access to project knowledge. According to the customer reference, coordination effort between departments goes down and onboarding of new employees can be designed differently. [16]

The linked case studies contain the project descriptions. These are customer references, not independent ROI studies or guarantees for other organizations.

Sources

All information on this page is based on the following sources (as of October 18, 2026).

1. amber: imprint with provider, address and commercial register
2. amber: homepage with product menu and customer quotes
3. amber Data Layer: knowledge foundation and product portfolio
4. VC Magazin, August 19, 2026: Aachen AI startup amber raises 7 million euros (in German)
5. amberSearch: AI search for internal company knowledge
6. amberAI: GDPR-compliant company GPT
7. amberAgents: AI agents for repetitive tasks
8. amberProjects: projects for teams
9. amber: About us
10. Customer reference Zentis
11. Customer reference ENTECCOgroup
12. amber: integrations
13. amber: security, hosting and privacy
14. amber: product overview with information on training and permissions
15. amber: website privacy policy
16. Customer reference Müller Maschinentechnik
17. ambersearch.de: previous domain, redirects to amber.de (checked on October 18, 2026)